March 12, 2004
Vol. 1, No. 10
Published Weekly on Fridays
By Leadership University
A Message from the Founder
Capacity, Capability & Potential = Performance
The key to high performance is encapsulated in capacity,
capability and potential.
Simply, in this model, capacity is the innate pre-wired ability
+ re-wired learned ability; capability is the amount of
knowledge, skills and ability that are created in relation to
that capacity and potential is the amount remaining of unused
capacity, which can be optimized at increasingly higher levels
as each layer of capacity is stretched over time.
Caveat: capacity is pre-wired, not hard-wired, yet for most
people pre-wired becomes hard-wired because they don't
"practice" with increasing levels of standing motivation (motive
energy or free energy available for application). As a result of
NOT learning outside of the "favored" learning system --
capacity is not stretched by increasing levels of capability
there is no re-wiring of potential to levels greater than
pre-wired components; if in fact, pre-wired potential is ever
reached at all. For most people, it is never reached, therefore
never rewired. It's not a bad thing; it's just usually the case.
Each person has to decide whether they intend to push their own
potential to capacity in whatever domain, for whatever reason.
We'll cover that in pages to come. The first "rule" if there is
one in leadership is that people "choose" their leadership
style--consciously or unconsciously. No one can choose it for
them...not a parent, a coach, a teacher, a leader, or a manager.
"People have the right to be who they are," stated Clare W.
Graves. There is honor in that.
Here's an analogy.
Assume capacity is the glass.
Assume capability is the amount of water in the glass.
Assume potential is the amount of space left for water in the
Now, what we are trying to do in performance is to create as
much efficiency and effectiveness as possible with each effort.
Effort is the only thing that most people control.
W. Edwards Deming identified 5 essential factors of
. Innate Ability
. Individual Effort
. Performance Match/Training/Development
. Variation in the system
. Variation in the judgment in that system
The one factor under control by the individual: effort.
The big idea is to create standing motivation (free
energy) which increases integral effort over time, however, not
just effort in a performance situation, but effort over time in
many performance situations.
In other words, practice or leadership activities; or action
learning with increasing levels of standing motivation to create
resilience across all domains, not just physical effort, but
integral effort using the relationship between capacity,
capability and potential to identify openings.
Over time, I'll talk more about these topics, but in the
meantime, if you have questions or comments, please drop me a
line, I'd be happy to include the answers in future columns.
Send email to firstname.lastname@example.org.
Thanks for reading,
Mike R. Jay, Founder
Classes beginning week of March 15
**LeadU Lifers, please go to
http://www.leadu.com/forlife/ to register for classes.
Use the username and password you received when you registered.
If you have not joined LeadU and wish to attend classes a la
carte, click on the link to submit your payment.
The School of Advanced Communication Dynamics presents:
THE POWER OF PERMISSION:
Creating the Coach-Space Using Non-Verbal Communication
Lead by Robert Knowlton, Master Business Coach
2 Wednesdays, 7:00 to 8:30 p.m. ET
March 17 and 24, 2004
Investment: $39 (free for LeadU Members)
The shift in Performance, Change and Transformation takes place
through coaching in "The Third Space".
Creating this environment takes awareness, understanding and
experience. This 2-part class is designed to bring your
awareness to the conscious power of your Non-Verbal
communication to create the permission necessary for 'the third
space' to emerge.
Future Classes Register today to reserve your place
A P R I L
CosMOS/Spiral Coaching I and II ($297)
Lead by Mike R. Jay
Tuesdays beginning April 6, 2004, 12 weeks 11:15 am ET,
YOUR INTRODUCTION as ART: Attracting Business and Your Ideal
Client ($79) Lead by Robert Knowlton, Master Business Coach
Tuesdays, beginning April 6, 8:30pm ET, 1.5 hrs
Learn to clearly and articulately express who you are and what
you do, as it relates to your prospective clients and customers.
This is an ART. Join me for this essential 4 week program.
USING NATURE'S WISDOM to Find Hope throughout Your Transition
($49) Lead by Carol McClelland Wednesdays, beginning April 7,
3:30 p.m. ET 3 weeks
Carol McClelland, Ph.D. will use nature's response to the change
of seasons to transform how you view the changes in your life.
After describing The Seasons of Change model, Carol will discuss
each season/phase of the transition process in detail. For more
information about The Seasons of Change model:
Info and Registration:
COACHING Personal Resilience ($297)
Lead by Mike R. Jay
Mondays, April 12 June 28 (12 weeks), 1:30 p.m. ET
M A Y
LEADERSHIP Engagement ($497)
Lead by Mike R. Jay
Tuesdays, May 4 25, 2004, 1:30 p.m. ET, 1 hour
DISCOVER YOUR PURPOSE: Tapping into Your Personal Power
Lead by Robert Knowlton, Master Business Coach Thursdays,
beginning May 6, 8 weeks 8:30 pm ET, 1.5 hrs
The purpose of this telecourse is for you to develop a firm
foundation and awareness of your personal life purpose along
with a clear understanding of your core attributes and natural
gifts. Knowing this, you can draw upon these qualities and bring
forth that purpose naturally and easily in an ongoing way, in
all contexts of your life.
(payment plan available)
J U N E
Lead by Mike R. Jay
Tuesdays, June 1 to August 24, 2004, 11:15 a.m. ET
SPIRAL MARKETING with Master Business Coach Mike R. Jay
($997 + $99 mo)
Tuesdays, June 8 August 31, 2004
3:30 p.m. ET
S E P T E M B E R
COACHING Business Resilience ($297)
September 1 - October 27, 2004 at 3:30 PM ET for 1 hr
Discover a step-by-step method of exactly what to do to keep
your business resilient - in good times and bad.
Join a 9 week teledevelopment program for 1 hr each week and
work with others to create business resilience with your
business guide, Master Business Coach, Mike R. Jay. First Hour
LeadU: The $997 tuition is included; however there is a $99/mo
fee for resources. Please register on
We look forward to your participation in LeadU!
The LeadU Team
JOIN TODAY FOR LIFETIME TUITION IN LEADERSHIP UNIVERSITY Payment
Only those who have joined LeadU will be able to make referrals
and earn $250 in commission for each one.
For B\Coaches only!
At this time, please do not pass this newsletter outside of our
) Copyright 2004. Leadership University, All Rights Reserved.
This information may not be distributed, stored, reproduced,
copied or referenced without specific written permission of
Leadership University makes no claims to the efficacy of this
product, assumes no responsibility for its use and reserves the
right to change, modify, adapt or remove anything from the
program for future sales.