| Leadership and "The Con" This particular
musing is set up from a real experience that
happened to me in Bogotá, Colombia in 2000. I had
been going back and forth to Colombia for some time
working and playing with a group of entrepreneurs
who were trying to find ways to get Americans to
spend more money in Colombia. On my last scheduled
visit, my Colombians friends introduced me to
Laura. 22 hours later (I did sleep on it!), I
asked her to marry me and without a doubt she's been
the best companion I've ever had...and some people
would say I'm lucky.
After Laura and I decided to get married, we had
a special date on Saturday before I was to leave
Colombia on Sunday. She took me to Zona Rosa,
a part of Bogotá that is filled with upscale clubs,
restaurants, shops and fun. We went during the
afternoon because neither of us are particularly
fond of wild night life, or at least that's what I
think.<G>
To make this rather long story shorter for the
musing here, this is what happened.
While we were walking around, a man approached us
from the opposite side of the street to ask us
directions. Of course, Laura tried to accommodate
him as I pretty much did the American without a lot
of Spanish does, nod your head a lot and smile.
We thought nothing of it and continued to enjoy
window shopping, after all, we were in love and when
you're in love, well, nothing else really matters
does it?
About 10 minutes later, we were approached by a
nice looking man in a jacket and tie, who--as I
remember now--introduced himself as "security" and
flashed a badge and ID, although I admit, I didn't
take time to look at it--do we ever? [Remember, this
is stage 1 of the con--credibility and trust.]
He was very cordial and indicated that they were
part of a drug task force trying to stop the flow of
drugs into Zona Rosa. He THEN, pointed at a
policeman with a dog (who was real by the way)
walking about 30 feet away from us on the other side
of the street. [Remember, this is stage 2 of setting
up the con, appearing legitimate.]
I mean who would think a criminal would be using
the police? Well, I never gave it a second thought,
now he had my attention and he was speaking Spanish,
and while I understand and speak Spanish, it's not
the kind of Spanish that allows you to be calm while
talking with security, if you know what I mean.
Laura, as I came to find out later (this took a
couple of years) is pretty high tranquility
(although you would have never guess the way she
handled me in the first few days of our
relationship<G>), which means when she's anxious,
she wants to get away.
So, she wasn't listening well at all either
because I later found out, she was petrified, as an
upstanding, law-abiding system (she was a lawyer in
Colombia!), and as a young lawyer had not as of yet
been schooled in the ways of the con, so she was
taken as much as I was.
What happened next was interesting...
As soon as he realized I wasn't doing real well
with the Spanish and that she was suspicious, he
started talking to me in English. Now, we're getting
somewhere, right? What he did (smart guys are always
involved in cons!) was immediately negate her by
working with me, as she spoke NO English. [Third
stage of the con: put the idiot in charge.]
What he told me is that they suspected and had
been following the gentleman who asked us for
directions a few minutes ago. Remember, he's part of
the con.
They knew this gentleman had been suspected of
transporting drugs into Zona Rosa and asked me if I
had received anything from the man. I told him no,
remember, the person is developing this in a
calculated manner, so I'm not really thinking at
all, I'm reacting and I'm scared. [Remember, in a
con, the con people are banking on you relieving
your own anxiety by some action, therefore they want
you willingly to participate, otherwise it's robbery
not a con, right?]
The security officer, who had gained my full
faith asked me to come to the station, now I was
flat scared. I had visions of spending the rest of
my life in a Colombian detention center, or worse
not being able to spend the day with my fiancé!
After all we were going to Mission Impossible with
Tom Cruise in a couple of hours (we both love movies
by the way<G>)!
Now, remember con people watch you. They know
what you're thinking and feeling by the way you
behave, look and act. I know he knew I was fully
vested in this thing and I don't know how he knew I
was "expedient" (impatient), but the next thing he
did was to say this..."you know I don't have to take
you to the station (by the way, a person had driven
up in an unmarked Mercedes to the curb on the cue
and point by our con man, again building credible
threat, at least to me.)
Frankly, I had suspicions at that point and I
looked at Laura and that's the first time I've seen
her terrified.<G> Her legal duties had her working
with prison inmates on appeal cases, so she knew
what the prison's were like in Colombia (another
story--they don't do it like we do, let's say).
He then said, "Mr. Jay," I had showed him my
passport, but not let him take it (I'm not totally
an idiot.). "We can do this, in order to clear you
and to assure us that this man didn't give you any
money, if you give me your money, we can check it
against a database at our police station here in
Zona Rosa." Now he switched back to Spanish and
started talking to the man who was approaching us
from the car and beckoning us into the car.
[Remember, the pressure...what do you do under
pressure?]
I reached into my pocket...I didn't carry a
wallet, just my passport, and I had stashed money in
three pockets, like you should always do when you
travel abroad, or to New York. Just kidding
NewYorkers, it's very safe now thanks to Juiliani.<G>
And I handed him a wad of Colombian bills, about
$200 American, so it was a pretty big wad. He didn't
really snatch it from me, he carefully took it and
looked at it...paused, and said something in Spanish
to the man who was approaching (this all happened in
less than 15 seconds, so I'm slowing it down to give
you the effect of the amygdala attack I'm having!
He showed the money to the man, the man
approaching stopped approaching, returned to the
care, got in and drove away at the same time the
security officer turned and said that the station
was right around the corner.
So, there we are, groom and bride to be, standing
on the corner with relatively no one around,
watching a man who we thought was a security officer
walk across the street and start to disappear around
the corner. He has asked us to stay here, while he
checked.
Right as he walked around the corner--Laura
breathing a sign of relief--he glanced back at us.
At that very second I could see in his face that he
wasn't coming back. "It's a con, I laughed out loud
to Laura." Laura was now crying and pretty freaked
out and her new husband to be was roaring out
laughing. "They got me," I shouted, literally.
I think this was the point that Laura wondered
whether or not, her wine and steak induced (she
loves steak like I do, sorry vegetarians!) love
reply the night before was actually sane, or not. [I
will tell you, I'm sure that Laura has often
wondered about that over the past 5+ years--she no
longer drinks wine, if that tells you anything.<G>]
Yes, we had been conned and it was done WELL.
When I think of that day, and replay all the
events like I've just done, it's amazing to me at
some point, I just didn't go up the police officer
with the dog across the street or start making a lot
of noise, or turn and walk away, like I do now when
I'm approached....
But they had my confidence and that's the name
of the game.
I know this story has taken too long to tell, so
I can't tell you how this applies to leadership, but
I will next week, so tune in and I'll show you how
Leadership cons you every day. That you are conned
out of your resources everyday by friends,
well-meaning relatives, even your spouse, your
children and your boss.
Until
then,
Still
time to reach my inner circle….
Purchase my new
book in private launch:
http://www.cprforthesoul.com/private
mike
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