November 12, 2004
Vol. 1, No. 45

Published Weekly on Fridays
By Leadership University

A Message from the Founder

Leadership as a Dissipative System

Human social systems, including leadership can be
defined as dissipative.

Prigogine (
distinguishes three characteristics that make up a
dissipative structure.

-There needs to be a continual flow of energy and
matter, or information, between the structure and
its environment.

-There needs to be a constant flow of energy and
matter such that the structure or open system can
experience intense fluctuations. Without these
increases in fluctuation, a system would not be
able to self-organize. Also,
it would not be able to dissipate or decrease its
entropy into the environment. It would instead
become consumed by entropy like other
'burned-out', 'uncreative' systems that live near

-The system or structure needs to be
'autocatalytic'. A catalyst is something that can
change something else without necessarily changing
itself or being influenced in the process. This
means that a structure or system grows by means of

This is all pretty heady stuff if I may say so
myself, AND I'd like to show you how it applies to
leadership systems.

There is a lot of discussion about balance in our
lives, such as work-life balance, or balance in a
system, such as a balancing loop which involves
equilibrium. As noted above, systems functioning
in balance or in equilibrium are basically
uncreative and do not experience the benefits of

Here's a quote from the Ph.D. Dissertation of
Cosma Rohilla Shalizi, a physicist:

"Something is self-organizing if, left to itself,
it tends to become more organized. This is an
unusual, indeed quite counter-intuitive property:
we expect that, left to themselves, things get
messy, and that when we encounter a very high
degree of order, or an increase in order,
something, someone, or at least some peculiar
thing, is responsible. .. But we now know of many
instances where this expectation is simply wrong,
of things which can start in a highly random state
and, without being shaped from the outside, become
more and more organized. Thus self-organization,
which I find to be one of the most interesting
concepts in modern science --- if also one of the
most nebulous, because the ideas of organization,
pattern, order and so forth are, as used normally,
quite vague."

Ok, now you say, how am I going to link all this
into something you can use?

Here's the simple key.

If you try to move leadership to a balanced state
and don't create a dissipative structure, which as
Prigogine states, must be capable of intense
fluctuation, you don't get self-organization which
can solve problems at levels other than which they
were created.

Why is this important to leaders?

Leadership as I see it today is becoming more
enamored with balance or comprehensiveness than
with any other "dissipative modality. To me, the
focus on creating balanced leadership, whether it
be identified by the Integral Institute in their
approach: "Integral" means "inclusive, balanced,
comprehensive;" or through leadership pundits who
are trying to figure everything about leadership
out and then "implement" it, leadership is being
sub-optimized unless it is seen as a dissipative
structure capable of self- organization.

Now, I guess you're wondering if I have an

Much of the literature around leadership is
centered on knowing. Leaders work to reduce major
or intense fluctuations in the leadership
environment because it is difficult to "know" in
uncertain environments. The "need to know"
actually prevents wild fluctuations in the
leadership environment because of the need for
control. YET, what we're seeing is the lack of
control, or messiness that occurs when controls
are less, rather than more produces greater
creative responses under turbulent and uncertain

I can't effectively make my entire point in this
treatise, however I want
to tease you a bit to begin thinking about messing
things loosen control, to introduce wild
fluctuations into your "ordered" systems--to make
leadership dissipative, so that self-organization

I'll write at some point in the future about what
you can do around identities, boundaries and
attractors and how they provide you with the
constituents of dissipative leadership, where
self-organizing forces will help you make quantum
leaps in your own value systems.

Until then,

Please join us at Leadership University for
dissipation and self-organization!

Mike R. Jay, Founder

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Master Leadership Coaching System
2 Sections
Tuesdays at 7:45 p.m. ET 
Wednesdays at 11:00 a.m. 

This program is open to graduates of COACH2 who
have entered Leadership University. It is a
program based on the accumulation of points over a
period of 1 year. Points are earned through
attending classes, working as a coach, person
being coached and observer in demonstrations,
leading breakout sessions as a facilitator and
leading COACH2 classes. A retreat is required to
graduate form this program. Participants work
directly with the founder of B\Coach and
Leadership University, Mike R Jay, a Master
Business Coach with more than 10,000 coaching

NOTE:  This class is only open to participants who
have graduated from the Coach2 program.  LeadU
members please register at

If you are a Coach2 Graduate and not a member of
LeadU you can join here:

C L A S S E S : November 15 - 21

Lead by Ajai Singh
Mondays, November 15 – December 6, 2004
1:30 PM EST 1 hour
$79.00 includes DISC Assessment
$40.00 Class only - No Assessment

This is an opportunity for participants to
understand the DISC model and its finer points. 
Participants will understand the implications of
each of the four factors and their interplay with
each other.  They will get a better understanding
of their own behavior and also the ability to
understand others so that they can adapt for
better communication and understanding.
Information on how to access the assessment will
be given out at the first class.


Registration:  Class with DISC Assessment

Registration:  Class Only - No Assessment

HOW TO USE A BUSINESS BLOG to Create More Profit
for Your Small Business
Lead by Jinger Jarrett
Tuesday, November 16, 2004
5:00 PM EST

Writing a blog is much like keeping an online
diary.  However, when you implement this as a
business strategy, it becomes far more important. 
It can help you build your reputation in business,
establish credibility, as well as relationships
with your customers and readers, and provide
valuable content for the search engines, raising
your search engine rankings.  This call will show
you how to use a blog to get more traffic and
sales to your business, as well as establish your
business reputation online.



Lead by Lynne Hunt with Ben Botes
November 17, 2004
11:00 AM EST 1 hour

Equal opportunities and Diversity are not optional
- all businesses, large and small have legal
obligations with which they must comply.  But the
good news is - an ethical business where people
are treated fairly and equally and which values
the diverse talents that people bring to the
business will reap tangible benefits too.  We'll
show you how in this class.



Lead by Emily Marcus
Tuesday's November 16 - December 7, 2004
7:45 PM EST 1 hour

Do you give presentations on a regular basis, or
hope to do so in the future?  Is it important to
you that your audience is involved?  This class
offers 14 modules of learning, from analyzing your
audience to structuring your presentation.  The
steps are clear and easy to carry out.  Each
student will work through a real life presentation
that s/he will be giving in the future. Be sure to
have a topic in mind. Bring your own bag full of
presentation experiences, both the "successes" and
"failures".  Let's laugh, learn, and create


To Register:

Call YOU!
Lead by Patsi Krakoff
Wednesdays, November 17 - December 8, 2004
8:00 PM EST 1 hour

Are you getting RESULTS with your ezine and
newsletters?  Do clients call YOU?  Do you
struggle to write and put together an ezine? Could
your ezine use a revamp, a makeover?

This four week class will show you 12 basic steps
to publishing effective ezines.  A free ezine
makeover is included for those who already publish
their own ezine.  Your registration includes a
copy of Patsi's new ebook "Secrets of Successful
Coach Ezines", a $97 value plus other bonuses.



Mike R. Jay, Master Business Coach Interviews
Family Business Icon Wayne Messick
Thursday, November 18, 2004 (free)
10:30 a.m. ET
90 minutes

Welcome to Wayne's World of Getting Results! Wayne
has developed a solid system for any professional
coach, consultant, trainer or Development
Specialist to break into the business of selling
services to entrepreneurs, small business and most
important of all--the ever-growing number of
"family business systems."  Join Mike as he and
Wayne discuss the step by step program you'll need
to create more business success in your
professional services business. There's always
something special offered in these
interviews and this one will be no different.



Lead by Ajai Singh
Fridays, November 19 - November 26, 2004
1:30 PM EST 1 hour
$69.00 includes PIAV Assessment
$30.00 Class only, No Assessment

Attitudes - The Missing Link
This teleseminar will develop a coach's knowledge
about themselves and how to communicate with
others.  Understanding why people do what they do
opens up a whole new level of understanding and
communicating.   When coaches learn where there
clients are coming from, they begin to see each
others' behavior from a different viewpoint.  Each
coach should know the "how" and the "why" of every
client. DISC (How) plus Attitudes (Why) leads to
powerful communication, understanding and decision
making for your life.


Registration:  Class with PIAV Assessment

Registration: Class Only, No Assessments

C L A S S E S : November 22 – 28

ASSERTIVENESS SKILLS for Small Business Leaders
Lead by Lynne Hunt and Ben Botes
Monday, November 22, 2004
2:00 PM EST 1 hour

Assertiveness is about being in control - the
right way. Setting your own agendas, increasing
self-confidence and self-reliance, solving
problems and meeting challenges are all areas
where assertiveness skills can support
the small business leader.  Assertiveness can be
learned, just like any other skill. Find out how,
in this teleclass.



Online Forums
Tuesday, November 23, 2004
Lead by Jinger Jarrett with Ben Botes
5:00 PM EST 1 hour

Forums are one of the best free ways to promote
your business online.  You can use them to connect
with potential customers, establish your
reputation and credibility online, provide
valuable information about your business, and
create content for the search engines to raise
your rankings.  Learn how to get the most out of
using forums as a method for marketing your
business.  Questions this class will answer:

Learn what a forum will answer?

How to find forums for your target market?

How to post on forums for best results?



Tuesday, November 24, 2004
Lead by Lynne Hunt
11:00 AM EST

We all need customers - without them you don't
have a business.  Some customers will be hostile,
angry and difficult and this may or may not be
your fault.  What's important is how angry and
difficult customers are handled.  You need to get
the situation under control, deal with it and get
back to running your business.  In this class you
will learn skills to turn your angry customer into
a satisfied customer even if you cannot do what
they want.



Thursday, November 25, 2004
Lead by Lynne Hunt
1:00 PM EST 1 hour

Women have the skills and abilities to be highly
successful leaders and managers. Women need to
achieve their goals their own way - being a
successful leader and manager does not mean
behaving like a main.  The following questions
will be answered in this class:

How can you overcome stereotyping and resistance?

How do you assert your position without feeling
the need to be aggressive or authoritarian?

How do you develop strategies to overcome how
others might see you and your role?

How can you use your vocabulary and non-verbal
signals to project confidence and power?

How can you handle confrontation confidently and



We are planning our 2005 schedule and we want you. 
If you have something to teach, now's the time to
get it on the schedule for the 2005.  LeadU
members get free listings in LeadU News.  For even
more exposure, list your class on
as well.


If you are not a member and wish to take these
classes you may purchase them independently or pay
$1,497 to purchase the "Leadership Development
System" which includes all these and future
classes developed through the LeadU Undergraduate
Program. The $1,497 fee will be for undergraduate
courses ONLY.  The development of the curriculum
is ongoing and loaded with classes in several of
the schools.  Payment plans available.

Leadership University is open for enrollment to
the public at this time. Information is located at

We look forward to your participation in LeadU!

The LeadU Team


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 Copyright 2004. Leadership University, All
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