Thomas-Kilmann Conflict Mode Instrument (TKI)

The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for understanding how different conflict-handling modes or styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation. The TKI has been used successfully by businesses, educators, and organizational development professionals for over 25 years. What are the benefits of the TKI? Dramatically demonstrates how to use the different conflict-handling styles to effectively deal with clashes between co-workers, communication breakdowns, and power struggles Provides a pragmatic approach to conflict resolution Helps to initiate safe and productive dialogue about conflict resolution Demonstrates how honest differences of opinion on substantive business issues can set the stage for a larger, more comprehensive solution than originally imagined Administered online for convenience, speed, and ease-of-use