TPOVs @F-L-O-W
Closed-End vs. Open-End Questions
In this TPOV, I’m making a case for
the efficacy of closed-end questions under an increasing array
of conditions. I’ll address ‘active listening’ at
some future point, but for now, the question side and the case
for using Closed-End Questions, such as questions that
answered yes or no.
I’m not suggesting my case is true, only a case. In the end,
which almost always is only a beginning, whatever works is
probably true, and if it’s not, perhaps it should be.
<G>
Most people think, because of
BS
conditioning, that open-ended questions are the ones that are
the most valuable….
ONLY if you like noise! As
complexity in language and thought grows, noise has become
exponential.
In addition, an open-ended question to an introvert may often
produce silence<G>, or worse, scripts that merely repeat over
and over, in addition to producing the formulaic yes and no,
that is for sure.
However, don’t worry about using closed-end questions because
people for the most part (those that are stepping into
development) are closed organizationally, but open
energetically, as in dissipative theory.
So the type of question you want
now is a pointed question to identify a signal. This
allows you to cut through the noise. We are all time
constrained as long as we are living BS, and everyone is right
now, or so it seems. I know I am time constrained, and I’m
moving FLOS forward in my own life as rapidly as the
scaffolding can be designed.
People who don’t want to act openly
with a closed-end question are going to just be noisy with an
open-ended one, should they even attempt it. That is
more likely to be more obfuscating (not clear or confusing)
than not…if they don’t see opportunity in the closed-end,
for a yes/no but…!
I like closed-end questions that start with some of my
favorites. You will have to pick yours.
is
isn’t
was
wasn’t
could
couldn’t
can
can’t
will
won’t
don’t
should
shouldn’t
would
wouldn’t
Helpful Hint:
Today, unless it’s a timeLESS
conversation, time and resource drains are constraints (BS).
He who can do the most with the least, wins (BS). However,
it’s still the key until we figure out something different.
Dynamic inquiry
is a transitioning approach to it with FLOS… and sits
in the gap between FLOS and BS, if you wish.
<
strong>Action Step: A closed-end question can be
answered with a yes, or no. IF someone answers that way, and no more… it
is a signal. Use silence if they do… if they STILL don’t take the lead,
it’s another signal. If they do take it and run, once they have permission
from you by your silence, there is a signal in there, as well.
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We hope you pick up valuable insights, ideas, and
tools during this process, which you can use for your own development as
well as your work and leadership with others.
You, Me, and We @F-L-O-W
Mike R. Jay is a developmentalist utilizing consulting, coaching, mentoring and advising as methods to offer developmental scaffolding for aspiring leaders who are interested in being, doing, having, becoming, and contributing… to helping people have lives.
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