TPOVs @F-L-O-W
Successful vs. Effective Real Managers
Years ago, I ran into this research
by Fred Luthans, PhD
Successful vs. Effective Real
Managers
The Academy of Management Executive
(1987-1989)
Vol. 2, No. 2 (May, 1988), pp. 127-132
Published by: Academy of Management Article Stable URL: http://www.jstor.org/stable/4164814
ABSTRACT
Rather than searching for
technological, governmental, or economic solutions to the
performance problems facing today’s organizations, maybe it is
time to take a closer look at managers’ day-to-day activities.
Instead of taking a normative view of what managers should do
or examining a small group of elite managers, this article
draws from the results recently reported in a book on an
observational study that used a large sample of what are
called "real managers" —
managers from all levels of large
and small mainstream organizations.
After first covering what real managers do (the four
activities of traditional management, communication, human
resource management, and networking), Luthans examines the
important, but heretofore ignored, distinction between
successful and effective real managers.
Successful real
managers are on a relatively fast promotion track (an index of
level over tenure). Effective real managers have satisfied and
committed subordinates who perceive quality and quantity
performance in their unit (a combined index using standardized
questionnaire measures of satisfaction, commitment, and
performance).
A comparative analysis of the activities of the successful
versus the effective real managers reveals little similarity
between the two. Successful managers give relatively more
attention to networking (socializing, politicking, and
interacting with outsiders) than their unsuccessful
counterparts and give relatively little attention to human
resource management activities (motivating/reinforcing,
managing conflict, staffing, and training/development).
In stark contrast, however, effective managers give by far the
most relative attention and effort to communicating
(exchanging information and processing paperwork) and human
resource management activities and the least to networking.
Although Luthans’ conclusions about successful vs. effective
managers are bound by the definitions and method of study and
analysis used, their implications for today’s organizations
are nevertheless revealing and interesting and can perhaps
begin to explain why there are problems. Luthans concludes by
discussing these implications and providing some guidelines on
how organizations can most effectively respond to them.
Over the years I have been reminded time after time, that who
gets the worm, is not who you would think… and with the
recent advent of the Rules For Radicals —> even when it’s
running filters for conventional reasons —
there is even more
pronounced effect of what makes successful (or not) leaders.
My thoughts today prompted me to
draw this incredible distinction with Obama and Romney.
For whomever you are for, these two prototypical
“managers” are poster children for Luthans’
Study.
I won’t go into a political
diatribe, but one has to be careful to match the success
requirements with scaffolding and the resources. If you
believe the USA will be better off with a Successful Manager,
or an Effective Real Leader —
a case can be made for
either —
the choice is as clear as night and day in this
election season of 2012.
The STARKNESS of the contrast is
valuable here as as we look at what are the success
requirements… for the success of our country @F-L-O-W…?
DOES ANYONE HAVE A CLUE?
Of course not, and this is a great
time to make my point about the difference between BS and
@F-L-O-W —> In BS, it’s important to keep Success
Requirements muddled so the emphasis stays on the changing
climate…
Success Requirements @F-L-O-W MUST BE CLARIFIED in
order to understand the gap, so we don’t look at having to
change, but to scaffold… This is a key attribution that
occurs among Successful vs. Effective Real Managers.
If I keep you focused on the
politics, and the networks, rather than what is real success,
I won’t lose… and YOU can’t win.
Helpful Hint:
Successful manager is defined by
speed of promotion within an organization. The success index
is calculated by dividing manager’s level to his/her length of
service.
Effective manager is defined in
terms of
1) Getting the job done through high quantity and
quality standards of performance, and
2) Getting job done
through people which requires their satisfaction and
commitment.
Managers who are successful (that is, rapidly
promoted) may be astute politicians, they are not necessarily
effective. Indeed, the so-called successful managers may be
the ones who do not in fact take care of people and get high
performance from their units.
Action Step:
In order to understand this model,
it’s clear that Success Requirements have to be clarified,
which actually prevents someone from using only one group of a
portfolio of KSEs required for resolving the tension between
Success Requirements and Happiness. Notice who comes to mind when you look for managers who you thought successful and/or effective.
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We hope you pick up valuable insights, ideas, and
tools during this process, which you can use for your own development as
well as your work and leadership with others.
You, Me, and We @F-L-O-W
Mike R. Jay is a developmentalist utilizing consulting, coaching, mentoring and advising as methods to offer developmental scaffolding for aspiring leaders who are interested in being, doing, having, becoming, and contributing… to helping people have lives.
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